Cera Red One Orange

At C'Beauté, we want you to be 100% satisfied with your purchase. If you need to return a product, please see the conditions below.

1. Return deadline

   You can request a return within 7 business days of receiving your order. After this period, returns will not be possible.

2. Product conditions

   For a return to be accepted, the product must be:

   - To be signs of use;

   - In the original packaging;

   - Includes all accessories, manuals, and free gifts, if any.

3. Products that cannot be returned.

   - Showing signs of use or damaged by the customer;

   - Opened personal hygiene products [e.g., cosmetics, oils, makeup];

   - Customized products

4. Return process

   - Contact us by email at cbeaute83.contact@gmail.com or via the store's WhatsApp number 00352691247394, providing the order number and the reason for the return.

   Please wait for our authorization and instructions before shipping the product;

   - Send the product back according to the instructions received. The refund will only be processed after the item has been inspected.

5. After receiving and verifying the returned product, we will process the refund.

   For payments made via bank transfer or Digicash, the refund will be processed within 5 business days.

   For payments made via credit card, the amount will be refunded to your card statement, which may take up to 7 business days.

6. Replacement

   If you wish to exchange the product for another, please contact us. The exchange will be made subject to stock availability.

7. Return costs

   The customer is responsible for the return shipping costs, except in cases of defective products or incorrect shipments, in which case the store will cover the costs.

Na C'Beauté, garantimos que suas compras cheguem de forma rápida e segura.

confira abaixo as opções:

1. Correios Luxpost

   Prazo de entrega 1 a 3 dias úteis

   Custo: a partir de 6,90€, dependendo do peso

   Todos os produtos são cuidadosamente embalados para garantir a proteção dos produtos durante o transporte:

2. Entrega em outros países da Europa

   Transportadora internacional DHL, GLS

   Custo de envio a partir de 9,90€, calculado de acordo com o peso, dimensões e destino

   Você receberá um código de rastreamento para acompanhar o seu pedido até á entrega.

3. Embalagens

   Produtos embalados de forma segura, discretos e resistentes para proteção durante o transporte.

   Embalagens sustentáveis, sempre que possível contribuindo para a redução dos resíduos

4. Informações adicionais

   Todos os impostos e taxas de importação aplicáveis no pais de destino são de responsabilidade do cliente.

   Caso o pacote seja perdido ou danificado durante o transporte, entre em contato conosco imediatamente para que possamos resolver a situação.